Frequently Asked Questions
Everything you need to know about our premium apparel and services.
What is your standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. Express shipping options are available at checkout for faster delivery.
How do I return or exchange an item?
We offer a 30-day return policy on all unworn items with original tags. Simply visit our online returns portal to generate a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I care for my garments to ensure longevity?
To maintain the quality of your clothing, we recommend washing in cold water on a gentle cycle and laying flat to dry. Avoid using bleach or high-heat tumble drying.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status.
Is your apparel sustainably sourced?
Sustainability is at our core. We use organic materials and partner with ethical factories that prioritize fair labor practices and environmental responsibility.